FAQ


 

What is Best Life?

Best Life Music Festival is R&B’s new premier music festival home to the hottest new artists in R&B

Where will Best Life be held in Miami?

Best Life will take place in Wynwood at the RC Cola Plant on Saturday September 15 th 2018.

What is the address of the RC Cola Plant?

550 NW 24th St, Miami, FL 33127

What time do gates open and close for Best Life?

Meet & Greet (1pm-3pm)

Gates 3pm - midnight

Is there an age restriction to attend Best Life?

Nope. All ages are welcome to attend Best Life

What is will call?

Will Call will only be for Media and Mgmt/Artist/Agent/Festival Guestlist credentials will be issued from both Box Office locations. Appropriate windows will be marked.

I bought a ticket but now I can't make it anymore. How do I get a refund?

All sales are final. You can however sell your ticket on BlockParty secondary ticket market. Any questions can be directed to our ticketing partner, BlockParty Tickets at (860) 800–9431 or via email at support@blockparty.org

Are there VIP tickets for sale for Best Life?

Yes! All the benefits that come with VIP at Best Life can be found on our ticket page

Is there an age limit for VIP?

You must be 18+ to enter the VIP area at Best Life. You will be ID'd before entering the VIP viewing area.

Are Best Life tickets bought off a third party website accepted?

We do not accept Best Life tickets purchased off third party ticketing partner. Only tickets from BlockParty ticketing site or promoter issued ticket from BlockParty will be accepted.

What is the difference between the tiers for tickets? How many tiers will there be? Will I be separated from my friends if I bought a ticket in a different tier?

The only difference is the price. Once one tier sells out, the ticket price goes up for the next tier. To get the best price, please purchase the lowest tier that is available. There are a few tiers so we suggest you buy your tickets as early as possible.

How do I pay for my ticket with payment plan option?

You will find the option for a payment plan when you're checking out. The deadline for our payment plan is August 17th. After that, you'll have to pay full price at time of purchase.

How do I get all the way up to the front of the stage?

First come first serve. Come early to get your spot!

Is there re-entry?

No, re-entry is not permitted. Once you’re in enjoy yourself and live your best life.

How many stages will there be at Best Life?

The entire lineup will be available on one main stage.

Where can I find the festival map?

The map will be released ahead of time and will be posted on our site as well as all our socials.

How do we know what time our favorite artist is performing?

We will announce set times on our website and social media as we get closer to the event date.

Will Best Life be outdoors?

Yes we’re ready to vibe under the sun and moonlight with some amazing outdoor acoustics

Will there be food at Best Life?

We will have a delicious variety of delectable food your taste buds are going to love!

Can we bring cameras into Best Life?

No professional cameras without media credentials will be permitted into the festival.

How can I request a media pass?

Media passes will be given to local and national media outlets on a case by case scenario. Please contact marketing@bestlifefest.com more credentials

Is the festival handicap accessible?

Yes. Venue is ADA compliable

What security measures will you have at Best Life?

We are working with Miami PD along with our security to make sure the event is safe and secure for everyone. All guests are subject to being search upon entry into venue property. By requesting entry into the Event, all guests shall be subject to a pat down search, including emptying pockets and bags, and having personal items examined.

Where will we be able to park? How much will parking be?

There are designated lots and metered parking around RC Cola Plant. Public parking prices may vary.

Will there be a Medical/First Aid station in case of an emergency?

Yes. Your safety and health is our top priority.

Will credit cards be accepted for merch and food vendors?

Yes credit cards are accepted with proof of ID.

Will there be ATMs available at Best Life?

Yes, there will be ATMs available in case you need cash. Service fee charges apply per transaction

Have a question regarding your ticket purchase, changes to an order or anything else regarding ticketing?

Please contact our ticketing partner BlockParty Tickets for help: at (860) 800-9431 or via email at support@blockparty.org

If I’m interested in becoming vendor for Best Life, what is the process to get that done?

Please email Info@bestlifefest.com and we’ll get back to you.

Are you brand interested in sponsoring Best Life?

Please email Info@bestlifefest.com and we’ll get back to you.